Privacy Policy
Last updated: June 27, 2026
This Privacy Policy explains how FencePreview ("FencePreview," "we," "us," or "our") collects, uses, and protects information when you use our website and fence visualization service (the "Service"). By using the Service, you agree to this Policy.
1. Information We Collect
We collect the following types of information:
- Account information. When you sign up (for example, with Google), we receive your name and email address to create and secure your account.
- Images you upload. Yard and property photos you submit to generate fence previews, and the preview images we generate from them.
- Preview settings. The fence material, height, color, layout, and notes you choose for a render.
- Payment information. Purchases are processed by our third-party payment provider. We do not store your full card details; we receive confirmation of the purchase and credits applied to your account.
- Usage data. Basic analytics such as pages visited and features used, to operate and improve the Service.
2. How We Use Information
- To provide the Service and generate fence previews.
- To process payments and manage your credit balance.
- To maintain account security and prevent abuse.
- To respond to support requests and communicate with you.
- To improve the quality and reliability of the Service.
3. Uploaded Photos
Photos you upload are used to generate the previews you request. We process images using trusted third-party AI infrastructure to produce the output. We do not sell your photos. You are responsible for ensuring you have the right to upload any photo of a property or yard you submit.
4. Sharing of Information
We do not sell your personal information. We share information only with service providers who help us operate the Service (such as authentication, AI image processing, payment processing, and analytics) and only as needed to deliver the Service or when required by law.
5. Data Retention
We retain account information for as long as your account is active. Uploaded and generated images may be retained to provide the Service and may be deleted periodically. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, email us at the address below.
7. Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
The Service is intended for businesses and adults. It is not directed to children under 16, and we do not knowingly collect their information.
9. Changes to This Policy
We may update this Policy from time to time. Changes are effective when posted on this page with an updated "Last updated" date.
10. Contact Us
Questions about this Policy? Email us at hello@fencepreview.com.